If you are here, or living on this planet for that matter, you probably already know who Google is. They are the 900 pound gorilla dominating online search. If you are having a reputation problem, it’s probably also true that it lies within the Google search result pages.

Here are some current Google search statistics; in February 2010 an estimated 6.0 billion search queries were conducted at Google Search, representing 65.2 percent of all search queries conducted during the given time period.

In a month. One month. To boil that down it is over 7.5 million searches per hour. A whopping 128,000 searches per minute. An astounding 2134 searches per second. Yup, that’s power my friends. An awful lot of searches going through their system at any given second, and they are getting more and more of the search market each and every day. Projections suggest that by this time next year Google will be doing close to 10 billion searches per month.

So what does all this mean when it comes to your reputation online? › Continue reading…

If you found us here, you probably already know the answer to the question. Online slander and attacks on your reputation are so easy it’s absolutely scary.

It really is difficult to believe that one motivated person can cause so much havoc, but our clients come to us time and time again with almost the same situation. Someone is angry at them and has made them their project. Spending every spare minute making their life a living hell.

To the point where they file fake ripoff reports, go on review sites and forums and setup phony profiles, posting false service and product reviews. Repeat this process for a few evenings and you can pretty much count on that person’s reputation being done in. All the while, Google is not going to do anything about it. Not anything at all. › Continue reading…

Why is your reputation on the internet important? Simple, your reputation is directly effecting your sales and your business. If there are bad reviews, your clients and potential customers WILL see them.

It’s now embedded deeply into every consumer. So much so that the phrase “Google them” has become as common as any other household word. Because it’s a fact, over 75% of people admit that they do some “online diligence” prior to making any substantial purchase. What is a substantial purchase? To most it’s anything that costs more than $50. › Continue reading…

Frequently these days, more of our clients are coming to us completely stunned. Because this particular type of reputation management client doesn’t even do business online. They own no website and they do not depend on the internet for any of their revenue.

Or do they?

More and more offline, bricks and mortar businesses are finding out that they do in fact do business online. That the reviews of their products and services by their clients / customers on the internet are effecting their sales and their company overall. Especially if the content online happens to be negative. › Continue reading…

One of the highest profile professions in the world is that of a doctor. Working directly with the public with the most precious possession people have, their own life, makes what doctors do very special. It also makes their liability higher than any other profession.

Let’s face it, working with people is a tough job. Many of us do it, but we certainly don’t work with people in the way that doctors do. They work directly with people in regard to their health, which is often the most important thing in the world to their patients, and if it’s not done exactly as the patient wants, even if it’s done correctly, they will often lash out. › Continue reading…